Returns & Exchanges

We want you to love your Colorescience products, but if you are not completely satisfied, we offer free returns on all orders within 30 days of purchase. Items must be in their original packaging and purchased directly from our official website to be eligible for a refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

2

Print Your Label

Select the items you wish to return and download your prepaid USPS shipping label provided by our system.

3

Pack and Ship

Securely package your items in the original box if possible, attach the prepaid label, and drop it off at any authorized USPS location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing